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Most orders are verified and shipped within 1-2 days from the date the order was placed. Once an order is placed you will receive a confirmation e-mail. Please review the e-mail and ensure that all information is correct. If there is an issue, contact us at: or call us at: (213) 377-5106.

Delays may occur if we cannot confirm your order or if there are issues with processing your payment. To ensure that your order is not delayed, please make sure that you've specified a valid shipping address and your payment information is accurate.


IQ Shield offers FREE SHIPPING to all orders shipped to an address within the United States. Free shipping applies to all orders shipped to a US address. Orders that receive free shipping will be shipped via USPS First Class, USPS Priority or UPS Ground, depending on the size and value of the order.Please note that if your order is being shipped outside of the US, but your billing information is a US address, you will still be charged for shipping.

APO/FPO addresses also qualify for free shipping via USPS First Class.


Orders shipped to Canada will be charged a flat shipping and handling fee of $9.95 per order and $4.00 per item. For example if your order has 1 item, the total shipping and handling fee for the order will be $13.95. Transit time for orders shipped to Canada is between 6-10 business days, however, packages may be delayed due to customs.


International customers will be charged a flat shipping and handling fee of $12.95 per order and $4.00 per item. For orders containing 1 item, the total shipping and handling fee will be $16.95, while orders containing 2 items will be charged $20.95. Orders shipped outside the United States or Canada are shipped via USPS International First Class mail, which may take between 10-20 business days. Depending on the country/location the package is being shipped to, transit times may vary significantly.

Please note that IQ Shield does not collect or charge customs fees; international customers are responsible for calculating and paying for all customs fees.

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